Transform people development with on-the-job learning

 

Help your workforce to deliver their best with YakTrak’s people development system. YakTrak supports a culture of continual learning while providing management with critical insights over the development of employees.

 

The benefits are clear for management, staff and human resource teams. YakTrak:

• provides superior visibility over people development and coaching activity
• leads to ongoing development and a sustainable lift in capability
• maximises performance while minimising conduct risk
• improves employee engagement as people are empowered and supported to take control over their own development
• increases coaching uptake as team leaders are inspired to coach and team members are inspired to learn
• mitigates conduct risk through improved visibility and powerful workflows.

 

 

Improve learning and employee development outcomes

90% of what we have learnt in our working life has been learnt by doing, on the job. Yet most organisations leave on-the-job learning to chance, leading to little behavioural change.

The 70:20:10 rule

The 70:20:10 rule (developed by Morgan McCall, Robert Eichinger and Michael Lombardo) advances the widely accepted idea that only 10% of learning and development takes place in a training room while 90% happens on-the-job with the support of leaders. Particularly:

• 10% happens in formal training programs, courses and e-modules
• 20% happens in an informal environment through collaboration and socialisation
• 70% happens through on-the-job experience.

Many businesses invest in management systems that track the 10% leaving the remaining 90% to chance. That’s where YakTrak comes in.

The benefits of on-the-job learning

By embedding a culture of on-the-job training and employee development, you’ll see:

• people taking control of their personal development objectives
• improved trust in leadership as team members receive regular feedback and take part in consistent development conversations
• a collaborative approach to training and output that ensures leaders and their people work together to achieve goals
• higher levels of engagement
• increased visibility for leadership over the coaching and development activities of their workforce.

 

Using management software to improve on-the-job people development

Many businesses manage formal professional development activities, but on-the-job development that is underpinned by software can deliver sustained higher performance.

YakTrak’s system for tracking and reporting improves behaviour where it happens – when people are engaged in their daily work.

YakTrak engages staff, motivates leaders to coach their teams and provides managers with increased visibility over coaching and development:

• providing people with clarity around performance expectations
• helping to support people when and where they most need professional guidance
• using real-time measurement to accurately track behavioural outputs and skills development
• building consistency into development activities that results in ongoing, sustainable high performance.

 

 

YakTrak can help you to get the most out of workplace training and learning

Keep the focus on behaviours where they truly matter – on the job.

 Make coaching a habit:

YakTrak’s software develops a consistent rhythm for coaching and builds it into the workday routine.  Coaching becomes a habit and employee development is ongoing.

Deliver sustainable results:

Focusing on all measurable outputs at once can become confusing. Get sustainable results by setting goals related to specific behaviours that drive the desired outputs.

Focus on changing the behaviours that drive performance:

The key to long-term improvement is focusing on the actions and behaviours people need to demonstrate to improve their performance. If people knew what they had to do to reach their targets, wouldn’t they be doing it already? Read more about the key drivers to shifting behaviour.

Gain unique insight into people development activities:

Yaktrak is a powerful solution that provides high visibility over the skills and behaviours team members are demonstrating daily. This means organisations can see when and where their staff are displaying the behaviours they want to see and how skills learned in the training room are being transferred back on the job.

Improved visibility and automated workflows can help mitigate conduct risk:

YakTrak provides greater visibility over what people are currently doing. YakTrak can support training to remediate breaches and provides powerful workflows to assist with compliance management.  Read about YakTrak’s conduct risk and compliance management abilities.

 

Empower your employees to meet personal goals

YakTrak helps build capability through ongoing development. By supporting people to meet your organisation’s performance objectives you’ll be supporting them to meet their personal objectives too.

Because YakTrak engages people in ongoing development conversations you’ll be driving positive change for your business and for your staff. People feel better when they improve at what they do and YakTrak inspires leaders to coach and staff to learn.

The platform:

• Inspires high performance by motivating people with regular tracking and feedback
• Encourages people to think about their longer-term career goals
• Genuinely helps people to reach performance goals
• Empowers people to take charge of their development
• Creates a culture that celebrates success, continual learning and engagement

 

 

Provide your leadership with a powerful management tool

YakTrak provides your leaders with a one stop shop to house all the observations and conversations leaders are having with their people every day.

Engaged and capable people deliver higher performance, and people are more likely to use software platforms when they can see immediate benefits. YakTrak is easy to use and gives people tangible results. Ensure your people are clear about what they need to do and give them the resources to succeed with YakTrak.

YakTrak’s real-time reporting capability gives leaders insight into people development activity – and the corresponding lift in capability. The ability to track goals, measure behaviour and easily report means businesses can adjust and refine their coaching interventions to deliver maximised results.

 

Read how some of Australia’s best-known companies are using YakTrak. 

 

 

YakTrak supports management and human resource teams

Our platform provides the following benefits for the people managing teams and company outputs:

• Promotes sustainable high performance by motivating people with regular goal setting and feedback
• Establishes a consistent operating rhythm and cadence – embedding learning and training into the daily routine of your workforce
• Drives improvement in customer satisfaction
• Provides clarity over the behaviours required to be developed that shift the right sales or service metrics
• Ensures powerful visibility over the quality and quantity of development conversations leaders have with team members every day
• Gives superior insights over the conversations your team are having with customers
• Provides audit trail and workflow capabilities to mitigate conduct risk and remediate breaches

 

Read why traditional performance management fails to deliver.

 

YakTrak isn’t like other systems

YakTrak can be customised to provide you with the right tool to suit your specific business needs.

Features:

• Set up complex workflows that can be shared many to many, not just one to one
• Cost-effective to customise, simple to maintain, quick to deliver
• ‘Out of the box’ and tailored solutions provide flexibility
• Conduct risk and quality assurance tools that effortlessly integrate with your business
• Agile solution that can grow and shape to your needs
• Superior protections to keep sensitive data safe including data leakage protection

We’re helping some of Australia’s most well-known companies improve their learning and leadership outcomes. Get in touch with us today to find out how we can help yours.