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New data leakage prevention function

Posted on August 5, 2020 (December 10, 2020)

Data breaches can cause financial loss and damage your brand’s reputation – protecting your business is critical. At YakTrak we’ve built a new data leakage prevention function to protect the critical information you work with from being intentionally or unintentionally transmitted to a 3rd party. This means that while your employees are engaged in […]

Employee-led coaching on the rise while business adapts to remote office life

Posted on July 1, 2020 (December 10, 2020)

We weren’t sure what impact that COVID-19 and enforced isolation would have for our clients in the finance, energy and insurance contact-centre industry. Working with highly regulated industries we knew our clients couldn’t afford to take their eyes off conduct risk, compliance workflows, employee performance and people development. But we didn’t know how that would […]

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